ETC's English for Human Resources course equips learners with the specialist language and communication skills required to work effectively in HR, personnel management and people focused business environments. Designed for HR managers, HR staff, recruiters and personnel agency professionals, the programme develops the English needed to manage recruitment, employee relations, staff development, remuneration and workplace communication.
The course builds confidence in handling typical HR tasks such as interviewing candidates, running appraisal meetings, writing reports, managing staff issues, explaining contracts and leading discussions on rewards, benefits and workplace policies. Learners develop practical skills using real world scenarios, targeted vocabulary and professional communication strategies used across the HR sector.
This programme also prepares participants for further study in Human Resources or Personnel Management and supports those wishing to take business related English examinations, including Cambridge BEC or BULATS.
Choose a programme
Course Intensities
Entry Requirements
Minimum Age and Level
18+ years old. Upper Intermediate (CEFR B2) unless otherwise arranged.
Course Duration
12 weeks
Duration may vary depending on learner needs. Adjustments are available upon request.
Course Structure
30 lessons per week
20 lessons of General English plus 10 specialist English for HR lessons per week.
What Will I Learn?
Course Structure
Typical Course Content
Recruitment
Job descriptions and person specifications
Recruitment sources and advertising
Job advertisements and CV analysis
Fair selection procedures
Interview techniques and establishing rapport
Useful language: questioning, exchanging information, making suggestions, agreeing and disagreeing
Employee Relations
Employment contracts
Disciplinary and grievance procedures
Health and safety at work, including workplace injuries and stress
Useful language: drafting offer and rejection letters, giving and requesting information
HR Development
Appraisal systems and diplomatic language
Training courses and staff development
Equal opportunities and diversity
Useful language: recommendations, softening disagreement, appraisal interview communication
Useful language: negotiating, persuading and bargaining
How much does it cost?
Dates & Fees
Most courses are available throughout the year. You can find a full list of course dates and prices in our Dates & Fees, or use the ETC Course Calculator to get a quote.
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